SHIPPING + RETURNS
at GOOSE our aim is to deliver your order in the quickest and most economical way. shipping rate will be calculated at the checkout.
our return policy lasts 30 days and applies to online orders only : please contact the store for our returns policy on items purchased in store.
if 30 days has gone by since your purchase, unfortunately we can't offer a refund or exchange.
refunds are only available on full priced items : items that are on sale, purchased during a promotion, online credits or gift vouchers are non-refundable.
return shipping : to return your product, please mail to GOOSE 91 garden street east geelong vic 3219 : you will be responsible for paying for your own shipping costs for returning your item. if you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. we don't guarantee that we will receive your returned item.
refunds : once your return is received and inspected, you will receive an email from us to notify you we have received your returned item. at this time we will also notify you of the approval or rejection of your refund. if approved, your refund will then be processed and a credit applied to your credit card or original method of payment within 5 days.
faulty items : please contact us should you receive a faulty or damaged item on 03 52295611 or via firstname.lastname@example.org and we will instruct you how to return the item.